ERs waiting room had at least one bed bug. The service is so slow dont bring your child here if they are in pain, take them to Springdale!!
With all of the negative reviews, I felt the need to write a positive one. We took our daughter in for a traumatic ankle injury (her bike colliding with a moving truck = terrible night for all) and she was in need of x-rays and stitches. The staff got us right back to take her vitals. They were nice and gentle. We did have to wait a few minutes in the waiting room (they appeared pretty busy), but not unreasonable. They were quick to get our x-rays completed and very friendly x-ray techs. They then took us back to the room for results and stitches. They began the numbing process and that took a while. We did have a longer wait time than expected (that's why the 4 stars and not 5), but they did seem busy and her injuries were not life threatening. The PA came in and stitched her up- she was very nice and very good at her job (that's what is most important to me). Our nurse came in and he explained how to care for the wound in great detail. He also included some things in her care kit he didn't have to. Considering how awful the night started- I think they did a good job at caring for our daughter.
They have TWO billing systems. TWO different, but same looking websites to pay bills. One login wouldn't work for both because it recognizes that it's being used so you have to use TWO logins as well. Payment plans do NOT work. They do not make it convenient or easy to pay bills. Even during an emergency, I will go out of town and away from WRMC.
My boyfriend was ran over by a car and the nurses at this hospital are very rude; they will talk to you like are stupid trash. An hour after getting here they had him get up and walk across the room; the doctor hadn't even seen him yet. Don't take your dog here. If I could rate 0 stars I would. PLEASE GO TO MERCY. That's where I had my daughter and my stay was wonderful. Wonderful staff, and doctors. Everyone is helpful there and the hospital is clean. Save yourself.
I agree with most of the negative reviews on here. When you first come in and check in, a sign above the desk says "EMERGENCY and Triage". That is a lie. We came in at 8pm tonight (December 26) and were "triaged" 2 hours later. My husband has type A Flu with terrible respiratory symptoms, 104 temp, a history of heart and renal disease, just had surgery 2 weeks ago, and hasn't kept food down for 48 hours. He's extremely dehydrated. We got seen by a nurse after 4 hours, and still haven't seen a Dr. The nurses in triage were all rude, and spoke with a tone that said: "shut up and sit down, we really don't want you here." Once we got to the ER room, the nurse, Kelly was very nice, respectful and helpful. But still no Dr. As a medical professional myself, I know this is not the way to do business. This is not a way to show you care, as you advertise. Very bad experience. Next time, we'll go to Mercy Hospital in Rogers, where we've received superb care in the past. I would give you 0 stars if allowed on here. ( I didn't mention the very sick babies in the waiting room, or the man next to us whose finger injury was bleeding all over the waiting room while HE waited for "triage"!)
Washington Regional Medical Center is a US Hospital based in Fayetteville, Arkansas. Washington Regional Medical Center is located at 3215 N Northhills Blvd, Fayetteville, AR 72703, USA.
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