I would actually give them a big fat NEGATIVE 5, but it was not a rating option. My family is considering a complaint to the state to request an investigation into the people running this facility. The doctor and the therapist were rude and not professional, both should be brought up on criminal neglect charges and have their licenses revoked. The therapist refused to adhere to patient rights and allow my father's advocate to be present, she refused to answer the advocate's questions, and the advocate was told to come back next Wednesday. My father was left comatosa almost the whole time from the drugs, left unbathed for days to the point he stank, left with crusted feces in crevices, and his post stroke pt was obviously forgotten. The facility itself had a strong urine smell where my father was located. In an effort to save my father, we took him against medical advice, because we were not going to allow this quack facility to cause any more damage.
My mother passed away a month later.
Wonderful experience here. Was diagnosed accurately and treated with respect and dignity. The only reason I gave 4 stars was because the food was not very nurtitious or balanced. However I understand that this is about mental health.
IMO, my parents' accelerated demise was due to Vantage Point lack of supervision and care. This review is my opinion, along with the facts, as I know them. This was my experience that I have decided to share to, hopefully, help others.
If you are considering this facility don't. RUN don't walk away from it.
This was the last place that my dad visited other than ICU, then Hospice. He went to heaven 8 days later after he was admitted to Vantage Point.
My mom also was better going in, than coming out. She was sent to ICU, due to a fall after, what I believe, being medicated, and given no fall protection. They were aware that she was a fall risk. I was told this prior to admittance, due to medication changes. I was also told that they would take care of her as if "she was my mother", by the assessor that is employed by the organization.
You can lead a horse to water but you can't make them drink it. You decide if they help or not. The staff can be a pain and inconsiderate, some can be power trippin', others can be super nice and your best friend and connect with you truly, but the doctors know what they are doing for the most part. Again, you decide if they help you or not. I was here for 8 months at one period of time, 6 months another, and a couple weeks on other occasions. I know this place, inside and out.
She had her accident/incident less than 24 hours after being admitted. They did not ask for transport to hospital for approximately 3+ hours after accident/incident. I believe they delayed transport for Social Security payment reasons, but, that is just my opinion. The reason I believe this is that Vantage Point is billing me for my dad's visit (less than 24 hours), and I was told that it would be covered by Social Security, since it was a "skilled nursing facility".
Do not go to this place. They falsify paper work. They have totally ruined my life!
Vantage Point Behavioral Health Hospital is a US Hospital based in Fayetteville, Arkansas. Vantage Point Behavioral Health Hospital is located at 4253 N Crossover Rd, Fayetteville, AR 72703, USA.
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