Had some issues with my mountain bike chain slipping when I pedal really hard (mostly) uphill. Phat Tire decided that the teeth on rear cassette gears were worn and they was what was causing the slippage. They charged me about $60 to replace my perfectly good Shimano Deore alloy cassette with a cheaper and heavier all steel replacement. There was no change. They also bled my front hydraulic brake which did nothing. While they did later fix the problems without charge, I am still rather upset that I had to pay for a inferior replacement part, which was not even the cause of the problem. The fix turned out to be a simple chain stay adjustment
Sheay was really helpful in my repair! Even showed me what he was doing and explained things-which I greatly appreciate!
Fit Specialist, Spike, was FANTASTIC! Took time to listen to request for specifics needs, then created action plan and patiently found the perfect bicycle for my needs. Highly recommend.
It was a fun place. Great staff! Very hepful!!
Wish i could go higher than 5 stars. My wife and I are new to the NWA area and I wanted to get back into Mt biking and her road biking. We spent almost two hours in the shop riding I don't know how many bikes - each time we took two out the staff's only comment was "Have fun and no time limit". It was obvious that these people know bikes, but not just that, we felt like they honestly tried to find us the perfect bikes! Would happily recommend this shop to anyone in the area.
Phat Tire Bike Shop is a US Bicycle Store based in Fayetteville, Arkansas. Phat Tire Bike Shop is located at 3775 Mall Ave, Fayetteville, AR 72703, USA.
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